Why do I get an error message when I attempt to log into my Appareo EnVision account?

Error message: “Sys.Web.Forms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write() response filters, HttpModules, or server trace is enabled. Details: Error parsing near.”

If you get this message, you might be accessing an updated version of Appareo EnVision that includes dynamic-link library (DLL) changes, but your internet browser retains cached older versions of DLLs. Try clearing your internet browser’s cached files. Refer to your browser’s Help tool for instructions on how to clear the cache.