Why don’t I see imagery or terrain in AS Flight?

265 May 22, 2023

This issue has four primary causes:

  1. You don’t have the most current software version of AS Flight.
  2. Network restrictions are blocking AS Flight from reaching the appropriate addresses to download the terrain and satellite imagery.
  3. An antivirus program is not allowing AS Flight to reach the appropriate addresses to download the terrain and satellite imagery.
  4. Temporary files are affecting proper communication.
  5. There is a software issue requiring uninstallation and reinstallation of the software. Refer to the instructions below.
    • Step 1: Manually Remove Registry
      • 1. Click the Windows Start button on the lower left corner of your screen.
      • 2. Search for regedit using the search field.
      • 3. Right click Registry Editor in the search results and click run as administrator.
      • 4. Click the arrow next to HKEY_LOCAL_MACHINE to expand the folder.
      • 5. Click the arrow next to SOFTWARE to expand the folder.
      • 6. Click the arrow next to Wow6432Node to expand the folder.
      • 7. Click the arrow next to Appareo to expand the folder.
      • 8. Right click the AS Flight Reviewer 2006 folder and click Delete.
      • 9. Exit the Registry Editor program. NOTE: The AS Flight folder will automatically be deleted when the program is uninstalled. You only need to manually remove the AS Flight Reviewer 2006 folder.
    • Step 2: Uninstall AS Flight
      • 1. Click the Windows Start button on the lower left corner of your screen
      • 2. Search “Uninstall” using the search field.
      • 3. Click Add or Remove Programs in the search results.
      • 4. Click AS Flight Analysis Software and click Uninstall. Follow the on-screen instructions to complete the uninstall process.
      • 5. Restart your computer.
    • Step 3: Install AS Flight
      • 1. Log in to your FDM portal account and click Software Downloads.
      • 2. Click the AS Flight download link under Subscriber Software.
      • 3. A download link for the installer file will pop up; ensure that you have pop-ups enabled in your browser settings. Click Click here to download the file.
      • 4. Follow the on-screen instructions to complete the installation process. NOTE: If you get an error message indicating that the Dokan Library is not supported by your OS, run the installer in compatibility mode.